GRUPO DE FACEBOOK:
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"Si la roja gana, tu ganas"... Y UN JAMON "amigos" de Toshiba! Como se sigan remitiendo a la letra pequeña para "homologar" este timo... me comprometo a convencer a 50 personas de mi entorno a no comprar nunca mas Toshiba... y animo a todos los que lean este Blog a hacer lo mismo y unirse al grup de Facebook para boicotear a la marca japonesa.
Me compre un portatil con el chip Intel i5 a finales de Abril. "El Corte Ingles" se lava las manos. Toshiba está engañando a los compradores. Si no quieren cumplir lo que prometieron escudansose en una mas que dudosa "letra pequeña", pasemos a la acción con la LETRA GRANDE DE INTERNET! Me juego algo que si se les empieza a hacer boicot generalizado reconsiderarán la situacíon-timo absurda que han creado. Espero que rectifiquen... Jugando con las ventas de dos meses, pueden perder muchas mas ventas! Si no rectifican van a saber para que sirve internet!
PD: La campaña se terminará en el momento que rectifiquen.
martes, 13 de julio de 2010
Pero que timazoooooooo!!!!!! : Campaña 'SI LA ROJA GANA, TU GANAS'
"Ahora, Toshiba niega el importe de los portátiles y televisores de su promoción del Mundial a los usuarios que no se registraron en su 'web'. FACUA-Consumidores en Acción ha comenzado a recibir reclamaciones relacionadas con las promociones que prometían la devolución del importe de productos si España ganaba el Mundial de Sudáfrica.
La empresa objeto de las primeras quejas es Toshiba, que está negando el importe de los ordenadores portátiles y televisores de su campaña Si la Roja gana, tú ganas a los usuarios que no se registraron en su página web.
FACUA se ha dirigido a Toshiba advirtiéndole que su publicidad no indicaba que fuese necesario realizar un registro en Internet.
"Compra un nuevo portátil Toshiba con el nuevo procesador Intel Core i5 del 2010, o un televisor Toshiba, y si España gana la final te devolvemos todo tu dinero". Éste era el reclamo principal de la campaña publicitaria, que la empresa también desarrolló en Alemania, Inglaterra, Italia y Portugal.
FACUA ha señalado a Toshiba que el hecho de que la publicidad incluyese el texto "consulta las bases de la promoción en toshiba.es/toshibafutbol" y que en ella sí se indicase la obligación de registrarse no es una excusa para omitir un elemento tan importante de los anuncios.
Si para recuperar el importe de los productos de Toshiba era tan importante comprarlos como registrarlos, este elemento debió haberse destacado en la publicidad de la misma forma que aquél, advierte la asociación.
Así, FACUA ha planteado a Toshiba que el reclamo principal de su campaña debió ser "Compra un nuevo portátil Toshiba con el nuevo procesador Intel Core i5 del 2010, o un televisor Toshiba y regístrate en nuestra web antes del 17 de junio, y si España gana la final te devolvemos todo tu dinero".
Al haber omitido un elemento esencial en la publicidad, FACUA considera que Toshiba debe hacer frente a las devoluciones del importe de los productos incluidos en la promoción a todos los usuarios que acrediten haberlos adquirido con las correspondientes facturas o tiques de compra.
La empresa también pone límite a la fecha para reclamar el dinero, advirtiendo que todas las solicitudes que reciba después del 2 de agosto serán rechazadas, planteando además que el usuario "deberá comprobar que todos los documentos que se envíen sean originales", advirtiendo incluso que "sólo se dispone de una oportunidad de reclamar"."
Via:
viernes, 28 de mayo de 2010
lunes, 7 de enero de 2008
31st of December 2007: Happy New Year?
Again I took a Lufthansa flight from Barcelona. My final destination: Tbilisi via Munich. The flights duration all together 7 hours. What is nicer than celebrate New Year's Eve in a new place?
We arrived at 4:00 AM on the 31st to Tbilisi's airport. SURPRISE SURPRISE: No baggage came in our flight! Again... Munich has been a black hole where everything disappeared! So after more than 1 hour with NO INFORMATION AT ALL we went to the claim's desk. In our claim they wrote Lufthansa's telephone numbers in both, Tbilisi and Germany.
So the same day we called to both with not answer at all. We had our New Year's Eve clothes and some presents in our baggage. At 4pm we clearly saw we had nothing to do but to go shopping and buy some stuff so we did.
1st of January: After hearing nothing from them I called both Lufthansa offices and just the German one responded but they said they could do nothing from Germany and that we should contact the local office (They picked up the phone after 15 minutes talking to an automatic system with annoying music). I called from a roaming mobile phone so imagine how "cheap" it was. I sent them an email through their "Online claims system" but no answer either. So the 1st of January was over and we had none of our belongings.
2nd of January: Calling the Local Office nobody answered. I thought that I was going to come back before the buggage had arrived as my flight was on the 5th. Finally we had our baggage delivered on the afternoon (almost 2 and a half days after we landed). No explanation on what happened or so ever.
So again thanks to Lufthansa we had half of our trip ruined. We will present another formal claim asking for a compensation. But as we have seen after the Japanese claim I don't expect a lot from them. But at least my blog tells the world until I feel compensated! :))
We arrived at 4:00 AM on the 31st to Tbilisi's airport. SURPRISE SURPRISE: No baggage came in our flight! Again... Munich has been a black hole where everything disappeared! So after more than 1 hour with NO INFORMATION AT ALL we went to the claim's desk. In our claim they wrote Lufthansa's telephone numbers in both, Tbilisi and Germany.
So the same day we called to both with not answer at all. We had our New Year's Eve clothes and some presents in our baggage. At 4pm we clearly saw we had nothing to do but to go shopping and buy some stuff so we did.
1st of January: After hearing nothing from them I called both Lufthansa offices and just the German one responded but they said they could do nothing from Germany and that we should contact the local office (They picked up the phone after 15 minutes talking to an automatic system with annoying music). I called from a roaming mobile phone so imagine how "cheap" it was. I sent them an email through their "Online claims system" but no answer either. So the 1st of January was over and we had none of our belongings.
2nd of January: Calling the Local Office nobody answered. I thought that I was going to come back before the buggage had arrived as my flight was on the 5th. Finally we had our baggage delivered on the afternoon (almost 2 and a half days after we landed). No explanation on what happened or so ever.
So again thanks to Lufthansa we had half of our trip ruined. We will present another formal claim asking for a compensation. But as we have seen after the Japanese claim I don't expect a lot from them. But at least my blog tells the world until I feel compensated! :))
11th of November 2007: Nigthmare in Japan
Last 11th of November I flew to Japan with Lufthansa. I took the plane in Barcelona and via Munich I had arrived to Narita-Tokyo 16 hours later.
Surprise surprise... after more than 1 hour waiting for my baggage, nothing came. I completed a claim form for that and they told me I could spend some money on necessary things. I did that. I had bought a few basic things. My baggage came 36 hours later.
I presented an expenses claim once back in my country. 2 months after that I still haven't heard from them!
PS: This is just an ironic picture of the "modern" Lufthansa planes. I am not a giant... but there is no room if you are older than 10 years or taller than 140cm. Plus instead of flat screens, they have deep 30 inches monitors from the 80's... which hardly work! Can you imagine 16 hours inside the tube at rush hour? Fly with Lufthansa!
Surprise surprise... after more than 1 hour waiting for my baggage, nothing came. I completed a claim form for that and they told me I could spend some money on necessary things. I did that. I had bought a few basic things. My baggage came 36 hours later.
I presented an expenses claim once back in my country. 2 months after that I still haven't heard from them!
PS: This is just an ironic picture of the "modern" Lufthansa planes. I am not a giant... but there is no room if you are older than 10 years or taller than 140cm. Plus instead of flat screens, they have deep 30 inches monitors from the 80's... which hardly work! Can you imagine 16 hours inside the tube at rush hour? Fly with Lufthansa!
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